Surge in online shopping eases pressure on UK retailers, says CBI

Business group says autumn lockdown not nearly as damaging to sales as Covid shutdown in spring

A surge in shopping from home has eased the pressure on retailers caused by England’s four-week lockdown and tighter restrictions in the rest of the UK, according to a survey from the CBI.

The employers’ organisation reported that while the level of spending was well below normal there were also clear signs of consumers substituting online purchases for visits to stores in person.

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